HM crashes when switching profiles

wchildress · Post by **wchildress** » Tue Nov 19, 2002 3:29 pm

I run HM with one profile which monitors another HM server. If for any reason the primary HM service stops and can't be restarted within 4 minutes the second HM server load the main HML file. When this tries to happen HM crashes with popup that it created a log file. Where is this log file and what may be happening?

KS-Soft · Post by **KS-Soft** » Tue Nov 19, 2002 6:46 pm

>with popup that it created a log file

Sorry I do not understand what popup. Could you send screen shot to our address line1@ks-soft.net?

Regards
Alex

wchildress · Post by **wchildress** » Tue Nov 19, 2002 7:24 pm

I have sent the screen capture to the email address. I also record the following in the system event log;
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7031
Date: 11/19/2002
Time: 3:47:26 PM
User: N/A
Computer: Hostmonitor
Description:
The Advanced Host Monitor service terminated unexpectedly. It has done this 5 time(s). The following corrective action will be taken in 0 milliseconds: No action.

KS-Soft · Post by **KS-Soft** » Wed Nov 20, 2002 12:59 am

wchildress,

Could you please post information about your problem in one topic using the same username? Because I am completelly confused, I see 3-4 different topics and I thought its different people have different problems. Now I checked ip address of sender and see all these messages are yours.
Ok, what do we have? In one message you said HM does not start as service. In another message you said it starts but second copy of HM on another system crashes when try to load HML file? So, I am confused again. And how do you make second instance of HostMonitor to load HML file? Using HMScript? Also, what version of HM do you use? And what Windows version?
I think its better remove rest of your topics and continue discussion here

Regards
Alex

wchildress · Post by **wchildress** » Wed Nov 20, 2002 2:17 am

Ok, I'll clarify - sorry will be a little long.
Hostmonitor1 - W2k Server HM V 3.44 - primary HM service running active profile
1) dies randomly with event ID 7031
2) had account issue solved by running service as local system and service option domainadministrator

Hostmonitor2 - W2K server HM V 3.44 - secondary - monitors primary - activates HM script load hml if primary fails ( service won't start )
1) creates event IDs 7022 - perflib problem ( will try reinstall of PCAnywhere as suggested )
2) when HM1 fails and HM2 tries to load profile via HM script - HM stops with DrWatson popup - will send log in email

Is there anything else that you need?

wchildress · Post by **wchildress** » Wed Nov 20, 2002 1:14 pm

I think that I have reolved the issue with hostmonitor2 loading HML file from HMScript - I placed a 1 minute startup delay and it seems to load fine now - FYI I run 777 tests