Hostmonitor crashing on a schedule

General chat about HostMonitor (all messages posted before March 07, 2003 available here).
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agressiv
Posts: 35
Joined: Sun Oct 06, 2002 6:00 pm

Post by agressiv »

Hostmonitor is crashing for us on a regular basis:

12/14/02 9:59:28PM
12/15/02 5:59:29AM
12/15/02 1:59:29PM
12/15/02 9:59:29PM

I find it hard to believe that the service would crash at such consistent times. Any ideas? We have no scheduled tasks running and nothing else is on the box.

In addition, we also had a crash: "Cannot change Visible in OnShow or OnHide." - but that one was unique - the rest were access violations.

Greg
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

Could you please provide more information:
- version of HostMonitor?
- Windows version?
- version of Internet Explorer?
- what tests do you use? Could you send your settings for testing?
- you said there are some access violation error. What exactly message?

Regards
Alex
Guest

Post by Guest »

HostMonitor 3.51
Windows 2000 SP3
IE6
we use a combination of these tests:
* ping
* check NT service
* count files on UNC share
* check UNC disk space
* check event log
* a few perf counters

The application, , generated an application error The error occurred on 12/13/2002 @ 14:48:51.181 The exception generated was c0000005 at address 0044EBB8 (<nosymbols>)

The application, , generated an application error The error occurred on 12/13/2002 @ 13:33:34.327 The exception generated was c0000005 at address 00000000 (<nosymbols>)

I can send whatever settings you want - just let me exactly which files and where to send to.

Thanks,
Greg
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

We need HML file with tests, all *.LST files, and hostmon.ini file.
But this error looks familiar. Could you try to install HostMonitor on different hardware? Several customers had problem like this, we spent a lot of time trying to find error or at least reproduce the problem on our systems without any luck. But in most cases problem disappeared after hardware was changed.

Regards
Alex
agressiv
Posts: 35
Joined: Sun Oct 06, 2002 6:00 pm

Post by agressiv »

The files have been mailed to line2@ks-soft.net. Let me know if you have any problems receiving them.

Greg
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