Logic in action profiles

Stoltze · Post by **Stoltze** » Wed May 13, 2009 1:03 pm

Hi,

How will AHM treat good actions in this action profile:

Bad:
1. 3 bad, restart service
2. 10bad, send email

Good:
1->1. 3good, send email, service okay again, because of automatic restart
2->2. 10good, send email, service okay again

So, action 1 good, depends on 1 bad, and the same for number 2..

Scenario:
Test fails
After 3 bad, try to restart service
Restart service fails for some reason
After 10 bad, email is sent
After 20 bad, server is manually restarted

Now to the question:
Will I recieve both emails..? Since both bad status actions have been executed..

Or is there som logic, that will ensure, that only number 2 is send..?

KS-Soft · Post by **KS-Soft** » Wed May 13, 2009 2:43 pm

If you setup 2 good actions, both actions will be executed.

Regards
Alex

Stoltze · Post by **Stoltze** » Wed May 13, 2009 2:44 pm

Okay, thnx Alex...

KS-Soft · Post by **KS-Soft** » Wed May 13, 2009 2:48 pm

However I do not understand why do you need 2 "good" actions that do the same job - send e-mail that informs you that everything is Ok.
Why?

Regards
Alex

Stoltze · Post by **Stoltze** » Wed May 13, 2009 3:02 pm

KS-Soft wrote:However I do not understand why do you need 2 "good" actions that do the same job - send e-mail that informs you that everything is Ok.
Why?

Because I wanted to send different emails..
1. Service has been restarted automatically, nothing to worry about
2. Automatic restart failed. Please check log etc

Basically something like that..

KS-Soft · Post by **KS-Soft** » Wed May 13, 2009 3:15 pm

1 bad and 1 good "send e-mail" action will do that.
Why do you need 2nd good action?

Regards
Alex

Stoltze · Post by **Stoltze** » Wed May 13, 2009 3:18 pm

I would like to write different message to reciever, depending on whether the problem was solved by automatic restart, or by manual intervention..

Does this makes sence...?

KS-Soft · Post by **KS-Soft** » Wed May 13, 2009 3:33 pm

Then you may use 2 bad actions to record message description into some file (e.g using "Execute external program action" and simple BAT file) and use single good action to send this file as attachment or body of the mail

Regards
Alex

Stoltze · Post by **Stoltze** » Wed May 13, 2009 3:34 pm

Perhaps yes.. Will think about it.. Thnx for your answers..

Paul_NHS · Post by **Paul_NHS** » Mon May 18, 2009 8:45 am

I use these for checking/re-starting a failed service.

BAD
Action: Start After: Repeat
Start Service: 1: 1
Set new test interval: 1: 1
Send email: 2: 1
Set new test interval: 2: 1

GOOD
Action: Start After: Repeat
Set new test interval: 1: 1

On failure attempt to restart service.
Set the test time interval to 2 minutes so the test will check if the service has restarted.
If test still fails, send email and restore normal test inteval.

cheers, Paul