RMA: Cannot open server socket

[meppyman]

I am getting "RMA: Cannot open server socket" on my first attempt at a SNMP Trap test against an Active RMA on a remote server.

The RMA works for other tests and I don't understand what this means or how to fix it? I am a newbie when it comes to SNMP and especially SNMP traps, I have started the SNMP Trap service on the target server but I think I am a bit unsure about how to make sure everything is configured properly

I have also enabled SNMP Trap on the RMA.

[KS-Soft]

Most likely some other application uses socket in exclusive mode so RMA cannot open port for listening.
You may use "netstat -a -b" command or Connection Monitor included into our software IP-Tools to find such application, close it, start RMA and then you may try to start that application again (or better do not start it if you don't really need it).

Regards
Alex

[meppyman]

Which port do you mean? The RMA works for all other tests and remote admin of the RMA (changing settings).

I ran the netstat command on the remote server and all appears to be ok.

[KS-Soft]

Which port do you mean?

Normally SNMP agents send SNMP Trap messages using UDP port #162.

I ran the netstat command on the remote server and all appears to be ok.

Some other application could use port when you start Active RMA. If port is not allocated now, you may restart RMA...

Regards
Alex

[meppyman]

Can I confirm whether the SNMP Trap Service needs to be running to capture and redirect traps to the RMA?

[KS-Soft]

No, you don't need this service

Regards
Alex

[meppyman]

Finally got it working on the server that was having the problem, I think it was just an SNMP configuration issue. Thanks for the help.