check File Size

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
budetmail
Posts: 14
Joined: Mon Mar 26, 2012 1:36 pm

check File Size

Post by budetmail »

Hi
I am using Hostmonitore 9.10
I need to create Test that is checking file size on remote server with admin share
Like: \\Servername\M$\foldername\foldername\filename
I choose the test: Folder / File Size
When I insert the path into the Folder/file line or pressing the Browse icon
I see only local drives and folders (on hostmonitor server)
From Hostmonitor server I get full access to tested path and check this from
Start/run

Looking for some help

Regards
Michael
KS-Soft
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Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

HostMonitor is started as service? Application?
Have you specified admin account for target server using Connection Manager (menu Profiles->Conection Manager)?

Regards
Alex
budetmail
Posts: 14
Joined: Mon Mar 26, 2012 1:36 pm

Post by budetmail »

Hi
HostMonitor is started as service
yes I Have specified admin account for target server using Connection Manager (menu Profiles->Conection Manager).
I logged in to the server with the same user (that is hostmonitor service running) domain admin.

Regards
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

Do you see any errors in Connection Manager log (check if logging is enabled)?
Errors in NT Event Log (Security log) on target system?

Regards
Alex
budetmail
Posts: 14
Joined: Mon Mar 26, 2012 1:36 pm

Post by budetmail »

Yes log file is configured

No errors in log file
No errors on target server event viewer

If I mapping network drive to target server:
Style net use F: \\TargetServer\sharename
And want to use this drive letter in the test, the drive is not visible.
Only local drive C:\
I need agent on Target server for this test?

Regards
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

We found mistake in our code :oops:
If this test is not critical for you, we plan to release new version on Monday.
If I mapping network drive to target server:
Style net use F: \\TargetServer\sharename
And want to use this drive letter in the test, the drive is not visible.
Of course, service does not have access to mapped drive (its for user only)

Regards
Alex
budetmail
Posts: 14
Joined: Mon Mar 26, 2012 1:36 pm

Post by budetmail »

Hi
Thanks for quick response
No problem to wait for the patch for this test.
I will use this test for check daily the Exchange DB file size.
Please Update me when possible to update.

Regards
Michael
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

It will be new release, version 9.16

Regards
Alex
budetmail
Posts: 14
Joined: Mon Mar 26, 2012 1:36 pm

Post by budetmail »

Hi successfully upgrade to 9.16
The problem still exist
Not possible to configure file size test on remote server
See only local drive.
I logged on with he same account that service is run.


Regards
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

==========
Of course, service does not have access to mapped drive (its for user only).
==========
Are you still trying to use mapped drive for the test?

Regards
Alex
budetmail
Posts: 14
Joined: Mon Mar 26, 2012 1:36 pm

Post by budetmail »

Hi
No I am not using the map drive.
Just say for your information
that I am logged on into the server with the same user that service run.
When I press the browse button I see only local drives.
Is it possible do check file size on remote server?
I yes how to config it.

Regards
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

that I am logged on into the server with the same user that service run.
When I press the browse button I see only local drives.
So, you are using account that does not have access to remote drive?
Then you need to install Remote Monitoring Agent (RMA) on remote system.
http://www.ks-soft.net/hostmon.eng/rma-win/index.htm

Regards
Alex
budetmail
Posts: 14
Joined: Mon Mar 26, 2012 1:36 pm

Post by budetmail »

Hi
Service Account that running the service is administrator on remote server
All tests I am using on remote servers are working ok with no permissions problems,
and without agents on remote servers. Examples of test on remote server:
Service test
Dhcp tests
Dns tests
Wmi tests
http test
Event viewer

Regards
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

Can you create some other disk share on target system that can be accessible with this account?

Regards
Alex
budetmail
Posts: 14
Joined: Mon Mar 26, 2012 1:36 pm

Post by budetmail »

Hi

I create "Temp$" share on target server "Systeam"
I add the path to the new test: \\systeam\temp$\file.txt
The test status is unknown
If I run this unc from hostmonitor server (start /run /enter)
I see the content of the folder
This test support remote path or only local ?

Regards
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