check File Size

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

Yes, this test works with remote shared resources.
And it works fine from Windows 2000 till Windows 7.

Normally you should see error messages in Windows Event Log and HostMonitor Connection Manager Log when there are some account related issued.
But you do not see any error message in the logs...

Can you create NORMAL share, not HIDDEN share? Without using "$"?

Regards
Alex
budetmail
Posts: 14
Joined: Mon Mar 26, 2012 1:36 pm

Post by budetmail »

OK
Now works (without $) fine.
Is it possible to add support for hidden shares ?

Regards
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

Is it possible to add support for hidden shares?
Normally it should work.

Could you check if account that you have specified on Service page in HostMonitor(!) Options dialog belongs to local admin group?
What Windows do you use?
Service Pack?

Windows on remote system?
Service Pack?

Regards
Alex
budetmail
Posts: 14
Joined: Mon Mar 26, 2012 1:36 pm

Post by budetmail »

Hi
Yes the service account is local admin on all servers
“Service Account that running the service is administrator on remote server”
The hostmonitor server runs on windows 2003 R2 std sp2
The remote servers I checked: wk3 R2 Sp2 and w2k8 R2 Sp1

Regards
KS-Soft Europe
Posts: 2832
Joined: Tue May 16, 2006 4:41 am
Contact:

Post by KS-Soft Europe »

Could you setup UNC test for admin share?
Also, please, enable "Show error description in Reply field when cannot access resource" option, located on Misc page (Settings for UNC tests) of Options dialog.
What error do you get in Reply field of UNC test ?
budetmail
Posts: 14
Joined: Mon Mar 26, 2012 1:36 pm

Post by budetmail »

Hi
Now errors work perfect.
Test created unc (availability/ free space)
Target server unc inserted: \\systeam\c$
No connect as, work with default account
Get status bad and good relevant to test.

Regards
budetmail
Posts: 14
Joined: Mon Mar 26, 2012 1:36 pm

Post by budetmail »

Hi
Any news about the issue ?

Regards
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

What issue?
You said "work perfect ...Get status bad and good relevant to test", we assumed everything works fine now.
Do you mean UNC test can access hidden share \\systeam\c$ while Folder/File test cannot access the same resource (hidden resource)?

Regards
Alex
budetmail
Posts: 14
Joined: Mon Mar 26, 2012 1:36 pm

Post by budetmail »

Hi

Works perfect the test you ask to create for testing
Could you setup UNC test for admin share?
The file Size test still not working.

Sorry for misunderstanding.

Regards
KS-Soft Europe
Posts: 2832
Joined: Tue May 16, 2006 4:41 am
Contact:

Post by KS-Soft Europe »

We have rechecked HostMonitor service with "Folder/File Size" test, and it works well with normal and admin shares on remote systems.
I think you should ask Microsoft why Services running on your system can access normal shares while admin shares are not accessible.
budetmail
Posts: 14
Joined: Mon Mar 26, 2012 1:36 pm

Post by budetmail »

Hi
Thanks for response.
For the last option, we restarted one more time the server (hostmonitor)
And the test starts to work normally with bad and ok status.
I don’t know what was the real reason for my problem.
But now I am happy

Thanks a lot
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

Sorry, we could not provide much help in this case but it looks like some Windows "particularity".
Its good it works now.

Regards
Alex
Post Reply