RCC. How to permanently change column's width?

Jury · Post by **Jury** » Fri Jun 19, 2015 3:30 am

Hi!
I use RCC with Hostmonitor 9.9. Every time when I start RCC I must change all column's width (mostly "Test name", "Status change at" and "Comment") otherwise I can't read entirely text from it.
Help me, please, permanently change column's width.

KS-Soft · Post by **KS-Soft** » Fri Jun 19, 2015 4:28 am

I assume you removed "edit GUI options for the account" permission for user account?
http://www.ks-soft.net/hostmon.eng/mfra ... #operators

Regards
Alex

Jury · Post by **Jury** » Fri Jun 19, 2015 4:48 am

No, I have all permissions. I can change colors, columns and over GUI options in User preferences menu, but when I changes column sizes it's only temporarily. It's same for RCC and Hostmonitor.

KS-Soft · Post by **KS-Soft** » Fri Jun 19, 2015 5:11 am

Please send rcc.ini, hostmon.ini and users.lst files to support@ks-soft.net; provide user name and password

Regards
Alex

Jury · Post by **Jury** » Fri Jun 19, 2015 7:42 am

I sent it.

KS-Soft · Post by **KS-Soft** » Fri Jun 19, 2015 1:48 pm

Thank you for the files but we cannot reproduce the problem.

What Windows do you use on HostMonitor system? Service Pack?
How do you close RCC? Normally or using some "kill process" utility?
Your registration name?

Regards,
Alex

Jury · Post by **Jury** » Fri Jun 19, 2015 2:28 pm

Hostmonitor work under Windows 2003 SP3 x32. RCC using same system or Windows 7 SP1 x64
I close RCC by alt+F4 keys or by mouse click File-Disconnect.
Registration name: SPB GUP SPB IAC

KS-Soft Europe · Post by **KS-Soft Europe** » Fri Jun 19, 2015 2:35 pm

Could you please also check rcc.exe version?

Jury · Post by **Jury** » Fri Jun 19, 2015 3:02 pm

RCC version is 4.90

Jury · Post by **Jury** » Thu Jul 02, 2015 6:06 am

Problem was solved by reinstall Hostmonitor. Incorrect registration was the reason of our troubles

KS-Soft Europe · Post by **KS-Soft Europe** » Thu Jul 02, 2015 8:13 am

Thank you for the notice.