RCC Connection Error

UKortkamp · Post by **UKortkamp** » Wed Dec 07, 2005 4:04 pm

Hello @all,
our HM testinstallation is running on a Win2k3 Server with a public IP.
Port 1054 is open. Connecting via RCC from another public IP within our Subnet works without Problem - even from local-IP-subnet

Connecting from HOME (WinXP with NAT Connection to the internet) gives only (after max 1 Second) "Connection Error". Our "Home-Router" has no rule to block outgoing traffic - all traffic will be NAT'ed out.

The funny thing is, that HM reports in "View=>RCI Status"
22:51:55 IP Connection from "my_PublicHOME_IP" .. Accepted
22:51:30 IP Connection from "my_PublicHOME_IP" .. Accepted
22:50:58 IP Connection from "my_PublicHOME_IP" .. Accepted
each time i try to connect via RCC.

"View=>SystemLog" log's nothing - related to these Connection trials, although "Options => RCI" all checkboxes are active.

In my UserProfile the "Accept Connections from" i've opend the hole ClassB Range i mostly get from my provider.

Is it not possible to use RCC through NAT ?

XP with RCC=>NAT-Router=>Internet=>PublicIP with HM RCI listening

BTW... how is it possible to delete a entry from "UserProfile =>Accept Connections from"

Kind regards
Uwe

KS-Soft · Post by **KS-Soft** » Wed Dec 07, 2005 4:11 pm

how is it possible to delete a entry from "UserProfile =>Accept Connections from"

to insert new address press INSERT button; to remove item press CTRL+DEL

Regards
Alex

UKortkamp · Post by **UKortkamp** » Wed Dec 07, 2005 4:22 pm

KS-Soft wrote:
how is it possible to delete a entry from "UserProfile =>Accept Connections from"
to insert new address press INSERT button; to remove item press CTRL+DEL

First "problem" solved! (i think that there is a documentation about that... but i didn't find it....)

Regards
Uwe

KS-Soft · Post by **KS-Soft** » Wed Dec 07, 2005 5:49 pm

It looks like RCC receives "refused" reply packet. But HostMonitor does not sends such packet when it records "Connection from .. accepted"

Could you try to connect to port 1054 using another software? E.g. telnet or IP-Tools?

Regards
Alex

KS-Soft · Post by **KS-Soft** » Thu Dec 08, 2005 1:00 am

Is it not possible to use RCC through NAT ?
XP with RCC=>NAT-Router=>Internet=>PublicIP with HM RCI listening

Yes, it works with our router.

UKortkamp · Post by **UKortkamp** » Thu Dec 08, 2005 3:10 am

KS-Soft wrote:It looks like RCC receives "refused" reply packet. But HostMonitor does not sends such packet when it records "Connection from .. accepted"
Could you try to connect to port 1054 using another software? E.g. telnet or IP-Tools?

Regards
Alex

Hi Alex,
thanks for your fast response.

"Telnet IP 1054" works fine (i see a blank screen without any dialog und a blinking cursor upper left) - same scenario from "working RCC PC" and "Error RCC PC"

But for all that i think its a problem with NAT.
Next test i have made.... we have a Win-Server with a public IP residing by our provider (and therefor outside of our Public-Subnet). RCC works fine (after this IP was registered in HM Host-Firewall and UserProfile)

Regards
Uwe