How I blew up my HM installation

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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bryons
Posts: 3
Joined: Thu Aug 04, 2005 1:25 pm

How I blew up my HM installation

Post by bryons »

I wanted to compare the document for the 5.66 version with the version I have running in production. First I needed to find out exactly which version I was running, so I launched hostmon.exe remotely via a UNC (probably not the brightest idea) to check the version number....5.38.

So, I decided to install the new version on my local computer. I ran the install, but didn't notice that the default installation location was the UNC to my production instance, not my local C drive! I assume that the value was in the registry from my running hostmon.exe over the UNC a minute before.

So, I overwrote all of the custom alerts, RMA manager settings, etc. I've requested a restore from backup, but I'm not exactly clear which files to bring back? Is there a list of the user configured files somewhere?

This might sound like a very unlikely scenario, but KS-Soft might consider examining the "install-to" string for \\ and prompting the user "Are you really sure that's where you want to install?"
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
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Post by KS-Soft »

When installation program detects installed HostMonitor, it automatically sets path to that folder. However its not that easy to overwrite your settings becase setup selects "Update/Repair" installation mode in such case (do not overwrite settings and profiles). It means you deliberately changed installation mode.
To restore your settings, restore from backup all *.LST, *.INI and *.HML files. If you want to use old version of HostMonitor, restore all files from HostMonitor directory.

Regards
Alex
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