All NT Event Log tests have RMA: 500 ERROR

omidrez · Post by **omidrez** » Tue Jun 29, 2010 2:35 pm

I recently just upgraded our Host Monitor server from 7.18 to 8.64. After inputting the license code and everything, the tests were up and running properly. However, every single NT EVENT LOG test is failing with the same results and I have no idea why. This is the error I get for every NT EVENT LOG test: RMA: 500 - Unknown Command "TEST-NT Log2". Why is this happening? No matter what I change in the settings for the test, it still fails with the same error. Please help with this because I really need to obtain any type of System event logs that pop up.

KS-Soft · Post by **KS-Soft** » Tue Jun 29, 2010 3:45 pm

You have updated HostMonitor but forgot to update RMA.
Please use all components from the same package: HostMonitor, RCC, RMA and so on.

PS: You may update many RMA installed on remote systems using RMA Manager
http://www.ks-soft.net/hostmon.eng/rma- ... /index.htm

Regards
Alex

omidrez · Post by **omidrez** » Tue Jun 29, 2010 4:46 pm

Yeah I goofed up by not updating all the RMA's. I got about a 50 RMA's to update lol. I updated one RMA and the problem went away.

Thanks!

KS-Soft · Post by **KS-Soft** » Tue Jun 29, 2010 4:48 pm

>I got about a 50 RMA's to update lol

Its not a problem. Using RMA Manager you can update all agents at once

Regards
Alex