KS-Soft

Thanks for the info. I can't use the RMA because the folder resides on a NAS. I will give the ini entry a try.

The test is performed by HostMonitor. That is precisely my problem with a couple of my tests. The size of the folder has crossed a threshold where the time to calculate the size of the folder is exceeding the 15 minute timeout.

I have a tests that return folders sizes. In a couple of instances the folders are rather large and the test times out before it is able to calculate the folder's size. Is there any way to extend the time out to accommodate these larger folders?

Went back and upgraded the original 9.16 installation again. This time it upgraded flawlessly. No idea what caused the original problem. Everything is now back to normal. Thanks for all of your help.

Only used the HML file. Didn't copy the LST file. I can try adding that to see if that changes its behavior.

Late Friday I was able to install 9.18 on a VM. Initially I thought I was seeing the problem there as well, but more testing showed that it was working fine. I have to assume that there is some issue with our current installation that is causing the problem. I will look into that further.

No. Currently it is running on hardware.

It's running on Win2K8R2. We don't have any ODBC tests or logging. We are running a Symantec client on the host system. The Windows firewall is off but the host is behind a firewall and is monitoring systems within the same firewall context so it doesn't have to pass through the firewall. Keep in mi...

Not knowing what it is, I would have to have to say no I'm not.

I just upgraded to 9.18 from 9.16 yesterday. Immediately after the upgrade, I started getting alerts from a number of my machines. Refreshing the problem tests, I started to find that all of my CPU tests and many if not all of my tests of services were taking an inordinately long time responding whi...