hostmonitor

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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Flexin
Posts: 2
Joined: Mon May 09, 2011 4:21 am

hostmonitor

Post by Flexin »

Hi guys,

New to host monitor the company i have just started at use it.

this morning it is coming up with a few servers down with access denied on them.

i have checked the servers and they are all up and running where should a start to look for what has changed

thanks

flexin
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

What test methods show this error? Something like Process, CPU Usage, Service?
You may check is correct account information specified in "Connect as" parameter of these tests.
If "Connect as" parameter is not used, check Connection Manager settings
Please check the manual or visit our web site for more information
http://www.ks-soft.net/hostmon.eng/mfra ... htm#conmgr

Also, if HostMonitor is started as service, check account specified on Service page in HostMonitor Options dialog.

May be correct account is specified but this account was locked for some reason?
You may check security event log on target systems to verify this...

Regards
Alex
Flexin
Posts: 2
Joined: Mon May 09, 2011 4:21 am

Post by Flexin »

Hi,

The tests are disk tests we have several servers and only a few of them are showing this error the ping tests are still all ok.

I have checked the connection manager there are no passwords stored there which is strange as some servers still conect without a problem.

one of the servers even has a cpu test running which is fine but the disk test fails (i have checked the physical space and it should pass the test)
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

I have checked the connection manager there are no passwords stored there which is strange as some servers still conect without a problem.
Well, some tests may work because other applications established connection but you should not count on this. You should provide correct account information using Connection Manager (recommended way) or "Connect as" test property.

Regards
Alex
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